CATCHLINE
A managed 24/7 AI receptionist for HVAC and plumbing contractors.

The idea.
CATCHLINE answers the after-hours and overflow calls that owner-operated trade contractors in Orange County lose to voicemail: emergency triage, on-call escalation, booking, call logs, and transcripts, with monthly proof of captured revenue.
My part in it.
- Designed the voice-agent workflows, escalation logic, and reporting. Runs the service end to end.